Privacy policy

Last Updated: February 2, 2026

This Privacy Policy describes how SIA Findys ("we", "us", or "our") collects, uses, and protects your personal information when you visit www.findys.lv (the "Site") or make a purchase from our online store.

1. DATA CONTROLLER

The controller of personal data processing is SIA Findys, registration number: 40203680129, legal address: RΔ«ga, Latgales iela 260 k-1 - 48, LV-1063. Email for data-related inquiries: info@findys.lv.

2. CATEGORIES OF PERSONAL DATA COLLECTED

We may collect and process the following categories of personal data:

  • Identity Data: First name, last name.
  • Contact Data: Shipping address, billing address, email address, phone number.
  • Financial Data: Payment method, bank account number (for bank transfers), payment status.
  • Technical and Usage Data: IP address, device type, browser information, and Site navigation history.

3. PURPOSES AND LEGAL BASIS FOR PROCESSING

Your data is processed in accordance with the General Data Protection Regulation (GDPR) for:

  • Contract Fulfillment (GDPR Art. 6(1)(b)): To process orders, shipping, and returns.
  • Legal Compliance (GDPR Art. 6(1)(c)): To comply with accounting and tax regulations.
  • Legitimate Interests (GDPR Art. 6(1)(f)): Fraud prevention and improving our customer services.

4. DATA DISCLOSURE TO THIRD PARTIES

To provide our services, we share data with trusted partners:

Platform Provider: Shopify Inc. provides our e-commerce infrastructure.

Payment Processing:

  • Credit cards and digital wallets are processed via Shopify Payments.
  • MakeCommerce (makecommerce.lv) for direct bank payment links

SIA Findys transfers the personal data necessary for the execution of payments to the authorized processor Maksekeskus AS.

Logistics Partners: For order delivery, we share contact details (name, address, phone) with Omniva and Venipak.

5. DATA RETENTION

We retain your personal data only as long as necessary for the purposes set out in this policy, e.g.:

Order data is kept for 5 years as required by the Latvian Law on Accounting.

Withdrawal-related data is kept according to consumer protection laws.

6. YOUR RIGHTS

Β Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict or object to data processing
  • Request data portability

To exercise these rights, please contact us: info@findys.lv.

7. SECURITY

We implement appropriate technical and organizational measures to protect your data.

All payment information is encrypted using SSL technology.